An Appraisal of Organizational Commitment and Its Effect on Employee Retention: A Study of UBA Plc in Adamawa State
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Background of the Study
Organizational commitment refers to the emotional attachment, identification, and involvement employees have with their organization, which significantly influences their decision to stay or leave (Meyer & Allen, 2023). High levels of organizational commitment often result in increased job satisfaction, enhanced performance, and reduced turnover rates. Conversely, a lack of commitment can lead to disengagement, absenteeism, and ultimately, employee attrition.
UBA Plc, a leading Nigerian bank, has made significant investments in enhancing employee engagement and organizational culture to foster long-term commitment and improve retention rates. The bank's presence in Adamawa State, where it operates branches serving a diverse clientele, has highlighted the importance of maintaining a committed workforce. However, challenges such as competition for talent, career development opportunities, and organizational changes may impact employee commitment and retention.
This study aims to explore the relationship between organizational commitment and employee retention at UBA Plc in Adamawa State, focusing on how commitment levels influence employees' decisions to remain with the organization and their overall job satisfaction.
Statement of the Problem
Despite the importance of organizational commitment in enhancing employee retention, there is limited research on the specific factors that influence commitment and retention at UBA Plc, particularly in Adamawa State. Understanding the key drivers of organizational commitment in the banking sector and their impact on employee retention will provide valuable insights into effective human resource strategies. This study aims to examine the role of organizational commitment in employee retention and offer recommendations to improve retention strategies at UBA Plc.
Objectives of the Study
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To assess the level of organizational commitment among employees of UBA Plc in Adamawa State.
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To examine the impact of organizational commitment on employee retention at UBA Plc in Adamawa State.
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To recommend strategies to enhance organizational commitment and improve employee retention at UBA Plc in Adamawa State.
Research Questions
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What is the level of organizational commitment among employees of UBA Plc in Adamawa State?
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How does organizational commitment influence employee retention at UBA Plc in Adamawa State?
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What strategies can UBA Plc implement to enhance organizational commitment and improve employee retention?
Research Hypotheses
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Organizational commitment has a positive impact on employee retention at UBA Plc in Adamawa State.
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High levels of organizational commitment lead to greater employee satisfaction and retention at UBA Plc in Adamawa State.
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Employee retention at UBA Plc is significantly influenced by career development opportunities and work environment factors that enhance organizational commitment.
Scope and Limitations of the Study
This study will focus on employees of UBA Plc in Adamawa State, examining the relationship between organizational commitment and employee retention. The limitations include potential biases in self-reported data on organizational commitment and retention intentions, as employees may be reluctant to express dissatisfaction with the organization. Additionally, the study’s findings may not be fully applicable to other regions or industries.
Definitions of Terms
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Organizational Commitment: The psychological attachment and emotional involvement employees have with their organization, which influences their willingness to stay with the company.
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Employee Retention: The ability of an organization to retain its employees over time, reducing turnover rates and maintaining a stable workforce.
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Job Satisfaction: The level of contentment employees feel towards their work, influenced by factors such as work environment, career development, and compensation.
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